Terms & Conditions – Shop Bits & Pieces


Welcome to SHOPBITSANDPIECES. The website http://www.shopbitsandpieces.com.au/  and its associated features and mobile applications (“Site") is owned and operated by Heinemann Australia Pty. Ltd. (ABN 36 159 521 338) ("we", “us” or “our”) These Terms and Conditions (“Terms”), which incorporate our Privacy Policy and other documents referred to within these Terms, govern the supply of any products ordered by you on the Site and your use of the Site. By browsing, accessing, using the Site or ordering a product (“Order”), you agree to be legally bound by these Terms.  We may change these Terms at any time, and the revised Terms will be made available on our Site. By continuing to use the Site you agree to be bound by such revised Terms.



  • References to ‘we’, ‘us’, ‘our’ or ‘SB&P’ are references to Shopbitsandpieces.com.au
  • Contract means your Order of a Product.
  • Order means the order submitted by you on the site.
  • You means you the Customer.
  • Product(s) means the product selected from our Site.
  • Site means our online store www.shopbitsandpieces.com.au
  • This website is owned and operated by Heinemann Australia Pty. Ltd.



In order to purchase products from us, you must be over 18 years of age and have a valid credit or debit card issued by a bank acceptable to us that you are authorised to use.  You must log in with your own account credentials.

When placing an Order you undertake that the details that you provide to us, like your name, address and contact phone number and email, are true and accurate. In addition, you undertake that the method of payment you will use to place an order is not fraudulent and you have been approved to use it.



When making an Order you must follow the instructions on the Site.  Once you have selected a product and entered your delivery address, the Site will display the invoiced amount (including taxes) and any delivery charges.

When you place an Order you will receive an acknowledgement email confirming receipt of your Order.  Your Order remains valid as an offer and a Contract between us and will only be accepted by us when your payment has been approved and your credit or debit card has been debited.

A Contract shall then be formed and we shall then be legally bound to supply the Product(s) to you.



We may cancel the Contract if the Product is unavailable.  We will notify you of the unavailability and return your payment or partial payment. Stock availability and events outside our control may cause delays, or in some circumstances, prevent your products from being delivered or sold.



Purchase limits will apply to the following:

  • Overall value of order;
  • For specific categories;
  • For specific brands;
  • For specific skus;

Purchase limits will automatically be applied to the product pages and shopping cart.

SB&P has the right to update these limits without notice.

Note that products purchased from SB&P is for personal consumption only and cannot be re-sold. Screen shots of SB&P cannot be shared. Misuse of the site will result in access being cancelled and can lead to disciplinary action as per the Heinemann Australia Code of Conduct.



For more information about shipping please see our Delivery and Shipping Policy.



For more information about shipping please see our Returns and Exchange Policy.



The intellectual property rights in all software and content made available to you on or through the Site remains our property. The intellectual property is protected by intellectual property laws and treaties and we reserve our rights to rely upon these laws and treaties.  You may store, print and display the content for your own personal use.  You must not publish, manipulate, distribute or otherwise reproduce any of the content or copies of the Website’s content including any unauthorized use of our trade marks.


We will not be liable to you for any breach or delay in the performance of the Contract due to any cause beyond our reasonable control including but not limited to natural disaster, actions of third parties, riot, war, national emergencies, terrorism, strikes fire, explosion, storm, flood, drought, earthquake, natural disaster, and failure of public utility services or transportation services.



To the extent permitted by law, we are not liable for any express or implied guarantees, warranties, representations, or other terms and conditions. However, nothing in these Terms and Conditions excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition imposed by legislation, including the Australia Consumer Law, which cannot be lawfully excluded.



You agree to indemnify, hold harmless and defend us, including our directors, employees, consultants, agents from any and all third party claims, liability, damages and/or costs arising from your misuse of this website or your breach of these Terms and Conditions.



We reserve the right to amend these Terms and Conditions at any time.



If any clause in these Terms and Conditions or a Contract shall become or be declared to be invalid or unenforceable, such invalidity or unenforceability shall in no way affect any other clause or part of any clause, which shall remain in full force.



These Terms and Conditions and Contract shall be governed and construed in accordance with the laws of New South Wales (Australia).



We recognise the importance of privacy and our respect for our customers' and other individuals' right to privacy of their personal information is paramount. We have policies and procedures to ensure that all personal information is handled by us in accordance with applicable privacy laws.


For our full policy, please view our Privacy Policy.



If at any time you want to know exactly what personal information we hold about you, you are welcome to request access to your record by contacting us at hello@shopbitsandpieces.com.au

If at any time you wish to change personal information that we hold about you because it is inaccurate or out of date, please contact us at hello@shopbitsandpieces.com.au and we will amend this record. If you wish to have your personal information deleted, please let us know in the same manner as referred to above and we will take all reasonable steps to delete it unless we need to keep it for legal reasons.

Personal information will be managed confidentially and securely and destroyed appropriately when no longer required.



Shopbitsandpieces.com.au supports the Responsible Service of Alcohol

New South Wales | Liquor Act 2007: It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. Queensland | Liquor Act 1992: It is an offence to supply liquor to a person under the age of 18 years. (ABN 36 159 521 338)

It is against the law to sell or supply to, or obtain alcohol on behalf of, a person under the age of 18 years. You must be over 18 years of age to place an order online.

Due to RSA (responsible service of alcohol) laws, if an online user is under 18 years old, we are required to block the account. It is illegal to sell alcohol to/buy on behalf of anyone under the age of 18.

Please note when you place an online order, you must enter your date of birth. You must be over 18 years of age to place an order online or receive a delivery. To receive your delivery, you will be required to provide proof of age identification. We take the responsible service of alcohol very seriously and want to make absolutely sure that we only sell alcohol to people of the proper legal age (18+). To be on the safe side I.D. is required if you look under 25 and this is enforced for home deliveries. Please don't take offense if we ask you for I.D. Think of it more as a compliment because you look under 25!

Liquor License No: LIQP770017703

Liquor Act 2007: It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of a person under the age of 18 years.

Promotions Terms & Conditions

VIP Members Discount Offer - Online Only

*Only valid to SB&P registered members and newsletter subscribers. Discount  code will be sent once registered
*Minimum Spend AUD $150
*Cannot be used in conjunction with any other offer.
*SB&P has the right to update the offer and withdraw without notice
*SB&P T&Cs & Policies apply  


Mother’s Day Offer 2023 - Online Only

*Promotion Dates 18/04/2023 (1:00PM AEST) - 08/05/2023 (4:00PM AEST)
*Selected Jewellery and Watches products, Save 25%
*Selected Fragrance, Skincare, Make Up, Spirits, Wine and Confectionery products, Save 20%
*Selected SKUs only
*While Stock Lasts
*Some exclusions may apply
*Cannot be used in conjunction with any other offer
*SB&P has the right to update the offer and withdraw without notice
*SB&P T&Cs & Policies apply